9-1-1 vs. NG9-1-1: A Quick Guide for Public Safety Stakeholders

The transition from E9-1-1 to Next Generation 9-1-1 (NG9-1-1) is an overhaul to the legacy systems that currently support first responders – police, fire, emergency medical response and 9-1-1 authorities – across the United States. By redesigning existing analog 9-1-1 systems, the IP-based NG9-1-1 network will allow any telecommunications device with internet connectivity to reach a 9-1-1 call center (also known as Public Safety Answering Points or PSAPs) for emergency services.

Here’s a guide to the basics that public safety stakeholders need to know:

Today’s 9-1-1:


There’s currently no mandated date for full transition to NG9-1-1, but public safety official and all emergency response stakeholders should already be considering their best options for efficient, complete and accurate upgrades to the next-generation emergency response system. The risks of not doing so are not simply a lack of data or erroneous dispatch, but truly can be a matter of life and death.

BY DATAMARK / June 26, 2018

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