ResponseAssist

A GIS mapping display for use in the PSAP.

Ensure Fast, Accurate Response

ResponseAssist empowers dispatchers to identify caller locations and assist in the transfer of information to first responders. Our solution is Phase I and Phase II compliant, Next Generation 9-1-1 ready and provides full GIS mapping display in the PSAP.
Phase I and Phase II Compliant

Receive call back numbers and locate 9-1-1 callers with our ResponseAssist.

Next Generation 9-1-1 Ready

Supports stringent NG9-1-1 requirements and evolves to meet changing standards.

Provides Full Mapping Display In The PSAP

Spatially identify 9-1-1 caller locations to save seconds during incident response.

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Key Features Of ResponseAssist

Our solution leverages Esri map layer and locator services to ensure consistency between the geospatial information in the ECRF for incident routing and maps in the PSAP. ResponseAssist displays aerial imagery and supporting map layers such as landmarks, fire hydrants, etc. at configurable scales to provide additional reference for the dispatcher during an E911 incident event.

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Discrepancy Reporting

Because map data is always changing, users can easily report discrepancies to designated recipients. The mapping authorities can dynamically update the geospatial information to reflect in ResponseAssist in near realtime.

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Supported Integrations

As a part of the DATAMARK Technologies Location Platform, ResponseAssist seamlessly integrates with the solutions within our ecosystem including VEP, ECRF / LVF, and the LIS / LDB. ResponseAssist can also be configured with 3rd party solutions for enhanced mapping displays and to fit within alternative ecosystems.

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