DATAMARK Selected by New Mexico E9-1-1 Bureau to Provide NG9-1-1 GIS Training

DATAMARK, the public safety GIS team of Michael Baker International, announced today that the firm has been selected by the New Mexico E9-1-1 Bureau to provide Next Generation 9-1-1 (NG9-1-1) GIS training to Public Safety Answering Point (PSAP) and GIS leaders throughout the state. DATAMARK kicked off a recurring series of GIS and addressing best practices training sessions at the New Mexico Association of Public-Safety Communications Officials (APCO) / National Emergency Number Association (NENA) Conference in Las Cruces, New Mexico, in May 2023.

“New Mexico joins many other states in taking a thoughtful and proactive approach to NG9-1-1 education for the state’s PSAPs, having recognized that early education and planning is crucial to the Bureau’s success,” said Robert Murphy, Director of Business Development at DATAMARK, Michael Baker International. “Our DATAMARK team will draw on extensive educational outreach and experience with successful NG9-1-1 projects to support New Mexico in raising awareness and understanding of the key elements of a successful NG9-1-1 transition. This project will lay the foundation through valuable knowledge-sharing and training on NG9-1-1 GIS processes and workflows.” 

New Mexico joins a growing list of statewide clients turning to DATAMARK for complex and diverse NG9-1-1 GIS services. This includes the Alabama 9-1-1 Board, State of Idaho, State of Oklahoma, State of Maine and local governments in twenty-two states.

“DATAMARK has demonstrated a thorough understanding of NG9-1-1 GIS needs and an ability to communicate those needs to a wide range of stakeholders, so our program is pleased to work with DATAMARK towards a NextGen solution,” said Tyler Fosset, New Mexico 9-1-1 GIS Coordinator.

The project includes the on-site facilitation of two different educational courses, Intro to NG9-1-1 GIS and NG9-1-1 GIS Transition. DATAMARK’s Intro to NG9-1-1 GIS course introduces PSAP and GIS leaders to NENA standards and best practices and will describe the workflows required to ensure that NG9-1-1 GIS data meets NENA standards to support geospatial call routing. The NG9-1-1 GIS Transition course provides attendees with information to establish processes, describe the functions of NG9-1-1 systems, provide an intermediate understanding of GIS, discuss how Next Generation Core Services use GIS, and detail how data governance affects data completeness. Courses will be held throughout the state over the next several months to provide equal access to educational opportunities to all New Mexico PSAPs.